Hello! You may remember me from my "Cortana in Canada" Thread (BTW she has arrived in Canada, hooray!) Back on topic, I am having problems with the standard 35 mm headphone jack. After troubleshooting and booting into another OS (elementary OS Freya), I have confirmed that the problem is a software problems in windows 10.
This all started when my windows install went wonky and I had to factory reset. :(
(CRITICAL_PROCESS_DIED if i remember correctly. the 3.5 mm headphone jack worked back then.)
Anyway, I factory reset my laptop, upgraded to Windows 10 (later on using the same tool in order to get Cortana in the juicy "Big November Update") and when I plug anything into my 3.5 mm headphone jack, nothing plays out of the speakers/headphones but the internal speakers continue to do their job.
Now, I was considering doing another factory reset (I've tried refresh) but I don't want to go through the pain of setting everything back up.
I've tried rolling back the driver (changing it to the generic one included in Windows 10, I've reverted back to the Realtek ones since.) Updating it (its the latest), and yes I have checked the Acer website, and there are no sort of new drivers made for Windows 10 at the moment.
I'm not sure if it worked in Windows 8.1, because I did not try.
When going into Playback devices, this is what I see (Headphones are plugged in at the moment:
So what I'm thinking is that its not detecting the headphones.
...That was a mouthful.
Any help would be greatly appreciated.