Hi,
Thank you for posting on Microsoft Communities.
I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.
Try giving full permissions to the folder and then try accessing it.
To set folder permission, refer the below steps:
- Right-click the folder and select Properties.
- Click on the Security tab.
- Click Advanced in the lower right.
- In the Advanced Security Settings window that pops up, click on the
Owner tab.
- Click Edit.
- Click Other users or groups.
- Click Advanced in the lower left corner.
- Click Find Now.
- Scroll through the results and double-click on your current user account.
- Click OK to all of the remaining windows except the first Properties window.
- Select your user account from the list up top and click Edit.
- Select your user account from the list up top again and then in the pane below, check
Full control under Allow, or as much control as you need.
- You’ll get a security warning, click Yes.
Step 2:
1. Open ‘My computer’.
2. On the tool bar, click on ‘Map Network Drive’.
3. Then under folder, enter your network drive’s name followed by the folder name.
For example, if your network drive name is ‘STORAGE-0B74’ and the folder name is ‘Public’,
you need to enter as \\STORAGE-0B74\Public
Step 3:
Temporary disable Windows Firewall service
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1. Press Windows + R, type "services.msc" (without quotation marks) in the open box and press Enter.
Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Right click the "Windows Firewall" service and choose Properties.
3. Click "Startup type" option and click "Disabled".
4. Click OK and share the printer again.
If the issue persists, please proceed to the next steps to verify service.
Verify Network settings
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1. Go to Control Panel.
2. Double click Network and Sharing Center.
3. Select "Change advanced sharing settings" option in the right panel.
4. Please turn on "Network discovery" and "File and printer sharing".
Hope this information is useful. Please post in case you have any further issues, I will be glad to help you further.
Thank you.