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Access to Google Chrome Denied (Bitdefender)

I received messages from Bitdefender before Google Chrome crashed. Bitdefender has not answered my request as to how to unblock Google Chrome. Here is the message when I try to access Google Chrome: Your Internet access is blocked

Firewall or antivirus software may have blocked the connection.

Try:

  • Checking the connection
  • Checking firewall and antivirus configurations
  • Running Windows Network Diagnostics

ERR_NETWORK_ACCESS_DENIED

* Moved from Virus & Malware

Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Thank you for your thoughtfulness. The problem resolved itself. 

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Another Windows miracle!
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Thank you suddenly started with no intervention but most of your questions were yes.

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Last updated March 23, 2025 Views 1,696 Applies to: