A new firmware update is available for the Microsoft Wireless Display Adapter

How can I download the firmware update if my computer is unable to connect to the device?  In the App, the firmware tab is greyed out, and when I try to "connect" or "add a device" the wireless display adapter is not found.

I have done the reboot to the adapter as well as re-installed the app multiple times to no avail.

Is there any method to connect the adapter to my computer directly in order to update the firmware rather than relying on the connection via the TV?

Thank you.

How can I download the firmware update if my computer is unable to connect to the device?  In the App, the firmware tab is greyed out, and when I try to "connect" or "add a device" the wireless display adapter is not found.

I have done the reboot to the adapter as well as re-installed the app multiple times to no avail.

Is there any method to connect the adapter to my computer directly in order to update the firmware rather than relying on the connection via the TV?

Thank you.

This is exactly what I encounter with the Microsoft Wireless Display Adapter app - both the 'Firmware' and 'Adapter Settings' are greyed out when attempting to update a version 2 MWDA.

I have tried all the troubleshooting tips available to me - I'm using a laptop to connect to a TV (I don't have a MS phone or tablet so updating the driver according to 'Troubleshooting' is not possible as it doesn't appear to exist on the laptop).

My question is: "How can I get the 'Firmware' setting to appear un-greyed?

Surely an up-to-date Microsoft operating system (Win 10) and a Microsoft accessory app (MWDA app) should be like hand-in-glove - They should just work by December 2017?

Does anyone know the way forward? Thanks.