A file is being detected as Trojan:Win32/Rundas.B

Windows Defender (for Windows 10) detects the Trojan:Win32/Rundas.B virus in a file, C\User\myuserid\Downloads\Setup_XPAD_Office.exe right after I download it from the site of an instrument manufacturer. I contacted the manufacturer and they assure me this is a false alarm. I am thinking of removing the file from quarantine and installing the software by executing the file. I note in https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning/trojan-win32rundasplock-what-does-this-trojan-do/a89977a8-f86a-4b7b-95ef-6e6cce560c9f Bruce Hagen says one of the problems with this virus is a rootkit.

I have already done an image backup of my spare computer. I would disconnect the computer from the internet, execute \Setup_XPAD_Office.exe and then look for problems. If I find any proplems, I would restore the image.

My first question is whether restoring from the image will solve rootkit problems?

My second question is what symptom would prove the virus is present, so I could convince the manufacturer there is a problem with their software? Ideally this would be something that is present on the PC, or some behavior of the PC, because mere detection by an anti-virus program isn't convincing them (and maybe they're right, maybe it is a false alarm).

[Original Title: Trojan:Win32/Rundas.B]

Firstly, no company would ever claim that their program is contain virus and malware. If they believe it is false detection, ask them to submit them to Microsoft Malware Protection Center:

https://www.microsoft.com/en-us/wdsi/filesubmission/

It is not recommended to download and install any suspicious file.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 30, 2022 Views 582 Applies to: