This morning while browsing the web on my pc, I suddenly got a virus alert that took over the entire browser page. It scared the daylights out of me.
It was made to look like it came from Microsoft. I figured it was fake. I didn't call the 855- number that was listed in the warning.
Even though I do have anti virus software installed I called Microsoft at 800 642 7676. The support person I spoke with informed me
this was a scam and said that I probably had a virus installed (I told them I did not click on anything). I opted for the $159 fee to
cover one year of tech support. The tech guy went in and found two suspicious files and removed them.
I then called my anti virus tech support. I told them what happened and the agent told me the above microsoft number I called was a scam number and my pc had most likely been hacked into. She said I should call my credit card bank
and cancel my $159 payment as well as go to all my credit card sites as well as other sites I use a password and change all of my
passwords. I was then connected to an agent who remotely checked for malicious software. None was found. I was told my computer
was fine.
Is the above phone number a legit number? Why would my antivirus company tell me it is a scam number? This a well known and
reputable anti virus software company.
