5.1 Channel Surround Sound not working in Windows 10.

I recently upgraded to Windows 10 from Windows 7.

Upon doing so my 5.1 surround sound home theater system is no longer working.  It is a Samsung CT-5550 Home Theater System.

I am using an Optical cable from my Home Theater system into the back of the motherboard.

I have installed Realtek's Windows 10 driver, Gigabytes Windows 10 driver, the driver that came with my motherboard, that previous worked on Windows 7 and fiddled with all manner of settings between all of them and nothing.  It is not working.

When I set the output to 5.1 and run a test, it tells me Test Tone failure.

The highest output I can get is 2.1 channel @ 48hz.  I can get 2.1 @ 92khz but it's spotty.  The curious thing is, when I test the Encoded option for Dolby, it works.  I can hear it out of all speakers.

Please someone, anyone, fix this for me.

For reference, here is what I'm looking at.

This is my speaker system.

When I test the Encoded Format Dolby Digital, the test runs through all the speakers and I can hear the tones.

Dolby Digital Plus is listed as "On" but for some reason did not show in screenshot.

This is what I get once I set both Realtek control panel and default format to both 5.1 channel surround sound and run a test.

All is set as it should be, it's just not working.

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BAHHHHH! I broke it and fixed it again - its NOT the driver!

Everyone, if you have issue with this, try the following. I am not sure in the mix up above caused this to start working but here's the F@#$%^!!! checkbox to test your setup with.  That said, I am using speakers that have no drivers to install, AND this fixed worked on ALL of my drivers.

1) got to the audio system tray icon and Right click. Select Playback devices

2) click your speakers and then click properties like below

3) click the "enhancements tab"

4) CLICK the F%^&^%$!!!! Disable all sound effects box and INSTANTLY I got my BASS back

I am not sure what that enhancement does but it is the cause of all my grief. 3 reboots and it still works fine.  Give this a try

Microsoft...what is all that stuff?

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I am gonna write a lot here, so beforehand I'm jut saying that I got my 5.1 fully working on Windows 10 on the end. Movies, audio AND GAMING.

after way too much trouble and time spent reading every reply about the 5.1 problem everywhere, and coming up with a solution, I think we need to make some things clear here that too many people don't understand about this topic ( It's not their fault, it's just not simple when it should be). So, I am gonna try to clarify some things and hopefully, help some people out there.

First you need to understand the possible surround outputs, and its limitations, most PCs have:

1- Optical cable: can ONLY transfer 2.0 (2 channel) audio. period. (same goes to coaxial outputs, as far as I know)

2- HDMI: can transfer from 1.0 up to 7.1 LPCM ( 8 separate channels).

3- P2 cable (3.5mm jack): each P2 on the back of your Mother Board can transfer 2.0, making 5.1 possible with 3 cables (6 independent channels = LPCM), BUT it needs an amplifier (audio system, receiver) to connect to the speakers.

Now, most are asking me right now "if optical can only do 2.0, how was my 5.1 system working on Windows 8?"

right, that's where Dolby, DTS, AC3(the CODEC, not the Ac3 Filter program) comes in...

Dolby Digital, DTS, AC3 are mostly there to make a recorded 5.1 surround compressed to 2.0, so it can be transferred through optical cables, and then be decompressed by a compatible player to experience 5.1 surround.

There is too much confusion over this, but Dolby Digital, DTS and AC3 are functioning in windows 10 to play 5.1 recorded audio from movies and music (if you use Media Player Classic or VLC with the Ac3 Filter program to "pass-through SPDIF", and set your windows audio options, it is just a matter of right configuration, as far as I tested it worked every time), but not from games.... Why?

Because 5.1 surround on games is not a recorded audio, it depends exactly on what you are doing and where you are on the game, so it is processed in real-time and generates every sound channel separately on the fly.

And here begins the real problem: this signal is generated in LPCM, meaning that optical cables couldn't use it. So Dolby, and DTS created the Dolby Digital Live and DTS Interactive respectively, which compresses the generated 5.1 LPCM from the game to a 2.0 DD/DTS audio signal, that can go through your optical cable and can be played by any DD/DTS compatible player. And it worked perfectly on windows 8.

Here is the real problem:

Windows 10 is not compatible with Dolby Digital Live or DTS interactive yet. but it is compatible with "regular" DD/DTS, so 5.1 gaming through an optical cable is not possible for now. But downloaded movies with DD, DTS or AC3 audio encoding are definitely working on windows 10, you just have to keep trying to get it right.

To the solution then:

since DDL is not working on W10, we can't use optical connections if we want to game in 5.1, so you could try using the several P2 ports on the back of your PC, but it needs at least 3 cables and an amplifier for each cable, and I don't know a single person that has this set-up.

So the obvious solution is the HDMI out on your Video card (aka GPU, VGA) that has the all the function you could need. Now, this is very important, if you plug your PC with and HDMI directly to an INPUT on a 5.1 LPCM compatible player, and set your windows audio configurations right EVERYTHING WORKS! (remember that your media player has to send unmodified audio through the HDMI, so again I recommend using Media Player Classic with the Ac3 Filter set to "Use SPDIF pass through" )

5.1 surround set-up turned out to be very tricky for me because I have a very complex set.So that you understand a little better I'll share my experience now.

On W8.1 I bought a creative Sound Blaster X-Fi 5.1 surround Pro (SB1095), an USB audio card with Dolby Digital Live to play my games on 5.1 and every thing else through its Optical output to my Samsung 5.1 Home Theater.

This PC was hooked to a Sony Bravia 40" LCD(LED) TV through the DVI,

on the same TV was the 5.1 Samsung Home Theater (HDMI), a PS3 (HDMI), and a WiiU (HDMI).

My TV and Home Theater have the HDMI ARC (audio return channel), so all my systems (excluding the PC) were sending 5.1 surround to the TV on Dolby Digital through their respective HDMI, then my TV sent the Dolby Digital audio through the ARC (HDMI) to the Home Theater, that played the 5.1 Dolby digital surround from every system.

But my TV only supports Dolby Digital, this means that my PS3 or WiiU cannot play DTS this way. but that is fine with me.

I had Dolby Digital Live from the PC on the optical cable, and regular Dolby Digital on everything else. Happy =D

then came windows 10... and I didn't expect that suddenly for no apparent reason, the most used 5.1 gaming surround solution would be unsupported. =''[

the first thing I tried was to hook the PC through the HDMI to the TV, and thought that my TV could send the LPCM through ARC to my Home Theater... that failed, since my TV can only receive Dolby signals, it just ignored all the other channels.

Finally, the only solution and salvation to us all, is to have an HDMI audio INPUT on your surround system and it has to support LPCM, and hook your PC directly to it.

Since my Home Theater had a free Input, simply plugin the HDMI to it and setting Windows to output 5.1 surround and voilá =D all is fine!

I am not an expert, just an experienced user, so I might have made some mistakes here, but I hope I could help some people with this.

My PC-> i5 760, 12gb ram, MoBo P7P55D-PRO, SSD 256gb 840 EVO, Seagate 1tb, Nvidia 660Ti, Sound Blaster X-Fi 5.1 surround pro (SB1095)(NOT in use on W10)

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Just updated to 10547. Was really hoping it'd fix the issue, but faaarck! What's taking them so long? This is the worst Windows issue I ever had! Regret upgrading, but don't want to go through the trouble of downgrading either...

I'm using the digital optical output for my 5.1. Life in stereo sound sucks :(

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Thanks for your reply, but not going to go purchase a whole bunch of equipment to get a 5.1 work around. I'll just wait until MS fixes it, returned to Win8.1 until they do.

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Most of us know this already.  But optical is our only option (for surround sound, if it actually worked) currently without buying new audio systems.  So we're here waiting.

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*long post*

So basically I need to hook my HDMI port on my Home Theater system DIRECTLY to a HDMI port on my mobo?

Then set the proper settings?

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*long post*

So basically I need to hook my HDMI port on my Home Theater system DIRECTLY to a HDMI port on my mobo?

Then set the proper settings?

From what I understand, yes it should work! Since my MoBo doesn't have a HDMI output (I used my Nvidia gtx 660) I can't say for sure, but if your Home theater has a HDMI input and supports LPCM and you connect it to your PC with a HDMI then set your windows settings to 5.1, then all should work. Your PC should send the LPCM signal it generated through the HDMI without messing with it. Again, to watch movies I recommend installing the Ac3 Filter and check the "Use SPDIF passthrough" option, and use Media player classic or VLC as your default player, since MS's are **** IMHO.

If you could make it work too let me know! hope I helped.

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I think I may have found a cheap solution for those who do not have an hdmi input on their set up.
I found something that extracts audio from an hdmi cable and converts it to optical:

http://www.amazon.com/gp/product/B00BIQER0E?gwSec=1&redirect=true&ref_=s9_simh_gw_p23_d4_i2

I'm not sure it would work (I did not test it) but I think it could. 

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This extracts the 5.1 audio from the hdmi input then sends 2 ch stereo down the optical cable so won't fix the problem....

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This extracts the 5.1 audio from the hdmi input then sends 2 ch stereo down the optical cable so won't fix the problem....

I read that there's 3 settings, including one that pass 5.1 channel through SPDIF:

"

  • Audio EDID Settings: 2CH for L/R or SPDIF stereo output; 5.1CH for SPDIF Output, Supports uncompressed audio such as LPCM. Supports compressed audio such as DTS Digital, Dolby Digital
    "

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Last updated March 25, 2024 Views 223,914 Applies to: