2nd monitor fullscreen problem (cut off on the top-side and left-side when fullscreen)

For a very long time now I have had this problem where any video (youtube, movie on windows 10, etc) in fullscreen on my 2nd monitor is cut off on the top-side and left-side when fullscreen. It's a very annoying but small problem that I can't seem to find any fix to. I've tried looking up the problem on the internet but haven't found any help anywhere. I am pretty sure I've had this problem for atleast 6 months but I can't really pinpoint any excact time I started to get this fullscreen problem. One thing though I noticed today while watching this intresting rugby game was that when I was in fullscreen I was able to press my desktop with both left and right click on my mouse. 

The "solutions" I've tried are updating graphics drivers to latest, updating to latest windows update, playing around with resolution in my NVIDIA Control Panel, resetted my monitor settings on the monitor itself. Zero of these solutions have worked for me and I'm starting to get really bugged by this. 

My 2nd monitor has the same resolution and aspect ratio as my main monitor (1920x1080, 16:9) so I don't see how that can be the cause of this. 

Screenshots of before and after fullscreen on my problematic 2nd monitor problem

Normal window : https://gyazo.com/dee3057a2d26f4fb663c02a80e808313

Fullscreen : https://gyazo.com/ac3dab1ca67286d3139b50a6176c2b0c

I would really appreciate if anyone could help me with this problem since I really want to watch fullscreen videos without this annoying cut-off thing. If you would need any more information from me to find a solution to this problem such as computer specifications or anything else, feel free to ask me and I'll try to provide you with anything you need. Also I apologize if this question/problem is in the wrong category since I couldn't find any fitting one.

Thanks in advance!

Full screen is for showing ONLY the video and not part of the window frame or applications frame.

There is also normal window mode and full window mode (Locked), which is not full screen.

Looks correct to me.

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You can also go to

settings>>system>>display

make sure you set resolution the same for both displays. Or try changing resolutions.

Since I can not see normal window mode switching to full screen and possibly see part of the video actually being cut off on left side, I am not sure this is happening.

You can manually go to the monitor settings and shift the vertical and horizontal up/dn & left/right to adjust the screen. Usually windows does this for you.

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Hi Raymond. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

It sure looks like a display driver or screen resolution problem. Have you used this method to get independent Screen Resolution settings or are you seeing the same resolution and aspect ratio for only one and mistaking it for both? https://www.addictivetips.com/windows-tips/diff...

Also go over the setup of Dual Monitors basics to be sure: https://www.digitaltrends.com/computing/how-to-...

Also expedite all Windows Updates to make sure you get the latest monitor drivers which can matter, although they don't control resolution as the Display driver does.


Update the Display driver from the PC's Support Downloads web page. While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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can you pause the video, take a snap shot in normal and full screen while paused, so I can see this cut off on the sides.

the frame is automatically removed. That is what full screen is for and all about. FULL SCREEN OF THE VIDEO.

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>>>>> It sure looks like a display driver or screen resolution problem.

Where ????????????????

Generic answers possibly sending people on wild goose chases for no reason and wasting their time.

That is just wrong by all means.

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I managed to fix it by unplugging my HDMI cable from my 2nd monitor and plugging it back in into my computer. I really don't understand how this could possibly have fixed it but it did, surprisingly.

Thank you for your help!

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I managed to fix it by unplugging my HDMI cable from my 2nd monitor and plugging it back in into my computer. I really don't understand how this could possibly have fixed it but it did, surprisingly. 

But I am deeply thankful for your fast help and your time taken to help me. Really appreciated!

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Glad to hear it, Raymond. Nice work.

Let us know if there's anything else.

If not then you can mark the post which helped most as the Answer, to help others.
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Over 100,000 helped in forums in 10 years
I do not quit for those who are polite and cooperative.
I will walk you through any steps and will not let you fail.

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Last updated August 12, 2020 Views 25,655 Applies to: