2020-01 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4532695) - Error 0x800f0988.

Another WIndows update that doesn't install, surprise, surprise.  Yes I tried WIndows Update Troubleshooter, and it didn't work, and frankly has never fixed an Update problem.  I tried downloading it manually and installing it, and still no luck.  It's not causing a problem it just drives me nuts when an update won't install, and might leave me vulnerable.  I'm running Windows 10 Home - Version 10.0.18363 Build 18363.  Version 10.0.18363.592 according to Ver CMD. Let me guess the next step is to boot in Safe Mode?   Sorry to be snarky, just frustrated.  
 

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Last updated February 25, 2020 Views 8,729 Applies to:
Hi,

My name is Gary an independent advisor and I would be happy to help you out with your concern,

Open cmd by searching "cmd" on the start menu, make sure to run it as administrator
Execute this command on the command prompt

DISM /Online /Cleanup-Image /RestoreHealth

Run these commands on the command prompt to restart windows update services


net stop bits
net stop cryptsvc
net stop wuauserv
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start bits
net start cryptsvc
net start wuauserv
net start msiserver


After successfully executing the commands, I would suggest performing a clean boot to disable third party background services that may be interrupting with the windows update services

1. Go to start menu/search msconfig
2. On the system configuration window go to the services tab
3. Tick on hide all microsoft service so that this won't be affected
4. Choose to disable all services
5. Next, go to the startup tab and on the window choose to open task manager
6. Choose to disable each applications from starting up when computer is booting up
7. Close task manager and hit apply then ok
8. A prompt to restart the computer will show up, choose to restart

This should restart the computer with minimal third party services starting up right after windows boots up. Once the system boots up. After this, try to update again.


In the event that it still fails, I would suggest performing an in-place upgrade, this process overrides the system files which would fix corruptions or damages within the system files/packages while updating the system to the latest version of windows 10.

To perform an in-place upgrade,

1. Open this link https://www.microsoft.com/en-us/software-downlo...
2. Select Download tool, and select Run. You need to be an administrator to run this tool.
3. On the License terms page, if you accept the license terms, select Accept.
4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
5. After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.
6. When Windows 10 is ready to install, you'll have an option to keep your personal files and apps, keep personal files, or to keep nothing during the upgrade
7. The process would take a while and may consist of multiple reboots. Make sure that there won't be interruption within the process to make sure that everything would sort everything out

Let me know how it goes. :)

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DISM error.

C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18363.592

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>

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Had trouble getting cut and paste of DISM.log file to submit.  I cut it below the 60000 limit, and included screenshots of rest, but sending error.  

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Thank you for that information, please proceed to the next step.

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DISM /Online /Cleanup-Image /RestoreHealth   succesfully

But at the first command net stop bits , i keep getting the background service-service not started.

why not ? 

please help

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Hi Gary,

The in-place upgrade worked.  Thank you.

Chris

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Every time I have ever tried this the bits service is not running.   Not sure why.  

Did you try to proceed and continue with the other commands?  

I had to do the in-place install  to fix mine.

Good luck

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Another WIndows update that doesn't install, surprise, surprise.  Yes I tried WIndows Update Troubleshooter, and it didn't work, and frankly has never fixed an Update problem.  I tried downloading it manually and installing it, and still no luck.  It's not causing a problem it just drives me nuts when an update won't install, and might leave me vulnerable.  I'm running Windows 10 Home - Version 10.0.18363 Build 18363.  Version 10.0.18363.592 according to Ver CMD. Let me guess the next step is to boot in Safe Mode?   Sorry to be snarky, just frustrated.  

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Hello

ChrisS_1971

That in-place install was for me the  only solution, to fix the update problem.

thank you and the others for the response. it did get the job done.

i'd rather have seen the update troubleshooter, did the job but no luck.

THE PROBLEM IS FIXED THANX TO ALL AGAIN.

farid dari


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Gary, 

I've tried all your recommended steps but nothing helped.

I've tried that in-place upgrade, and got a message, "Thank you for installing the latest Windows 10".

It had NOTHING to do with the cumulative KB4532693 update.

I've have the same issue on two Windows 10 computers - two different makes/models, different CPU, etc...

The error message is the same.

"2020-02 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4532693) - Error 0x800f081f"

In addition, I've talked to several Microsoft advisers but NOTHING helped.What more, Windows update troubleshooting tools shows NO ISSUES.

I have also downloaded ResetWUEng but NOTHING helped.

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