2019-09 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524147) - Error 0x800f0988

Hello.... I tried installing this update... no luck. I had the same problem with the patch this update replaced last week.

Tried Windows Update Troubleshooter... it found nothing,

Cleared Update Catch

Shut of Norton Security and Firewall

Tried Restarting... several times... still get...

2019-09 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524147) - Error 0x800f0988

Any advice would be appreciated.  Thanks.

 

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Last updated October 17, 2019 Views 4,166 Applies to:

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Hello.... I tried installing this update... no luck. I had the same problem with the patch this update replaced last week.

Tried Windows Update Troubleshooter... it found nothing,

Cleared Update Catch

Shut of Norton Security and Firewall

Tried Restarting... several times... still get...

2019-09 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524147) - Error 0x800f0988

Any advice would be appreciated.  Thanks.

2019-09 Cumulative Update for W19 Version 1903 for x64 (KB4517211)

Failed to install on ‎27/‎09/‎2019 - 0x8007025d

After several attempts it failed

Then same again (KB4515384) (17)

Failed to install on ‎04/10/‎2019 - 0x8007025d

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Hi slancio
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

I recommend that you do a manual update for this KB.

1. Windows Key+X > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Type following in Windows Start Search box (Cortana) and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. You can download the updates from Microsoft Catalog and update manually. Search for relevant KB in the Catalog.

Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

4. If above doesn't work - Share Setuperr.log and Setupact.log from
C:\$Windows.~BT\Sources\Panther - This log is mandatory for analysis
AND
C:\$Windows.~BT\Sources\Rollback\ - This log is not mandatory but useful for analysis

Note - These folders may be hidden, so you will have to do File Explorer > View > Options > View tab > Select Show hidden files, folders and drives.

Zip them and upload them to Onedrive and share the link here.

Do let me know if you have any more question or require further help.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

1 person was helped by this reply

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Thank you for your advice. However, I have absolutely no idea about how to do anything like this. Microsoft is a great company and it updates everything. Somehow they get it wrong sometimes and they say they will try again later.

Most of my peer group have changed to Apple so they cant help so I will just leave it to MS to try again.

I have a backup of everything so not worried

Again thanks

Regards

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Hello... I followed all of your instructions but it still did not install. 

C:\$Windows.~BT\Sources\Panther - This log is mandatory for analysis

AND
C:\$Windows.~BT\Sources\Rollback\

I enabled show Hidden Files and Folders but the search yielded no results for the paths you specified above... I tried going to the Widows folder directly... but found no folder $Windows.  I also looked in the Windows folder and did not find the logs. 

Any other suggestions? thanks

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Did you do this? - These folders may be hidden, so you will have to do File Explorer > View > Options > View tab > Select Show hidden files, folders and drives.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

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Yes... I did. The Hidden Files can be seen 

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I will be offline several hours now

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Try updating again and see whether logs are created or not.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 05:00 AM - 05:00 PM

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Ok I will try again

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when renaming the CBS log I found this in the same folder:

CbsPersist_20191005184334

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