02/2019 Updates

Updates (KB4487044) downloaded ok to 2 computers, but during installation, they both got an error message...

We couldn't complete the updates
Undoing changes
Don't turn your computer off...

Looking at the View update history on both computers...

2019-02 Cumulative Update for Windows 10 version 1809 for X64-based Systems (KB4487044)
failed to install on 02/12/2019 - 0x80070003

Thought Microsoft fixed the updates problem.

The other 3 or 4 updates installed just fine.

 

Question Info


Last updated June 11, 2019 Views 2,415 Applies to:

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Hello Jack,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works then.

Let us know if this helps!
_____________________________________________________________________________________

Helping Windows users, since 2010 · Please remember to mark replies as answers, if they helps!

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Hi Jack,
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

I recommend that you do a manual update for this KB.

1. Windows Key+X > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Type following in Windows Start Search box (Cortana) and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.
If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer
Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. You can download the updates from Microsoft Catalog and update manually. Search for relevant KB in the Catalog.

Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

Do let me know if you require any further help on this. Will be glad to help you.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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Troubleshooting for updates didn't find any problems.

I do not have a folder C:\Windows\System32\catroot2 Catroot2.old

I do have C:\Windows\System32\catroot

1 - I did not rename catroot

2 - I did rename catroot

Both tries I got a BSOB

Both times I had to do a image restore as the BSOD kept repeating.

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The first 2 parts failed

We couldn't complete the updates
Undoing changes
Don't turn your computer off...

Downloaded KB4487044 from the Microsoft Catalog and manually updated and the same message

I don't know what's wrong, but I've never had update problems before.

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The update restarted my Razer Blade Pro but then the machine failed to boot.  I tried every form of repair I could but was left with only a factory reinstall as a solution.  I lost days worth of school work because of this.  This is the second update that's done this.

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I got KB4487044 successfully installed... here's what I did...

Downloaded KB4487044 from the Microsoft Catalog and manually updated

I then checked View Update History and it failed... I then clicked Uninstall Updates and KB4487044 was shown, I right clicked on it and clicked uninstall and the computer rebooted and uninstalled KB4487044 and then reinstalled it and it was successfully installed

The only problem is that KB4487044 is supposed to be build 17763.316, but the System / About still says build 17763.292

I just wish that Microsoft would fix this update problem once and for all.

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hi there:

Let me help you in this. I had that issue a year or two ago. I talked to a Microsoft agent and he told me to do these.

1) Please go to search and type in: services.msc

2) While the screen loads, make sure to start ActiveX Installer if it is not started and set it to automatic. For the Background Intelligent Transfer Service, make sure it is started and running. If it is not started, please start it. Same for the Delivery Optimization and Windows Installer. That was for Windows 10, 1703 or 1709. No issues with that in 1803 or 1809.

That should work.

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That didn't do anything for me, but I have the problem somewhat resolved

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Updates (KB4487044) downloaded ok to 2 computers, but during installation, they both got an error message...

We couldn't complete the updates
Undoing changes
Don't turn your computer off...

Looking at the View update history on both computers...

2019-02 Cumulative Update for Windows 10 version 1809 for X64-based Systems (KB4487044)
failed to install on 02/12/2019 - 0x80070003

Thought Microsoft fixed the updates problem.

The other 3 or 4 updates installed just fine.

I just had the same thing happen on one of my pc's that already took hours to d/l all the Updates and since WE pay for the ISP and amount of data sent and received in less than 24 hours I just used up my entire month of high-speed via Hughes AND NOW it will have to d/l that Update AGAIN

Does Microsoft enjoy making us pay to get these Updates?

WHY are we forced to do " new features" updates????

SECURITY is one thing BUT I do not give a flying ____ about Android or anything to do with using a cell phone with my computers.

Do you even remember what the word "computer" means???

I want mine to do work not play around with android or any games or any of the rest of these damn "new features"

 

SO.......right now I have 2 computers wasting my time as I see them sitting here saying they are d/ling and Update and sits there at 0% 

Hell I am close enough to Redmond to have you toss me an Update disc like a frisbee and get this done 

I could just switch back to Windows 7 I guess.

Funny thing is I STILL have one that runs 24/7 with XP Pro X86 after 19 years.

STOP forcing us to d/l  "new features"......and yes I have checked all the Update settings and still android trash and I guess adobe flash lives in Redmond now too.

As the Robinsons robot says.......that does not compute.

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I've heard of a lot of people having the same problem, we are not alone, unfortunately

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