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No again you just said eu region germany not whenever you bought germany or us points

Except its not just eu region

Thsts not an xbox live region

Your region is germany

Not Eu so buying out of region codes wont work

https://en.m.wikipedia.org/wiki/Microsoft_Points#:~:text=Microsoft%20Points%2C%20introduced%20in%20November,Xbox%20and%20Zune%20product%20lines.

Ms points were dividied by countries NOT large regions this applied to canada /us etc also why gifting back then was region locked

XBOX 360 was always country based NOT continents

And yes you couldnt redeem us points on a canadian account id would know

You redeem a currency card now it will only redeem in the purchased region

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Gibt es mal eine Info von MS was hier passiert ist fühlt sich keiner zuständig....

Hat jemand was erreicht bzw Neue Informationen ?

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as the points cards had an expiry of 5 years most of the time they will all be up now as the 5 year mark of them changing to currency was back in June.
Play More Live More

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as the points cards had an expiry of 5 years most of the time they will all be up now as the 5 year mark of them changing to currency was back in June.

Show me an official source that says the cards expire after 5 years please.

Regards,

Stephan

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as the points cards had an expiry of 5 years most of the time they will all be up now as the 5 year mark of them changing to currency was back in June.

Show me an official source that says the cards expire after 5 years please.

Regards,

Stephan

Most of my codes from back in the X360 days had an expiration date of 2099 or something like that (basically never expiring). I found out by contacting Xbox support and asking them to check the expiration date for individual codes.

But to answer your main question, I had the same problem you did. I saw on Reddit that people were able to redeem their Microsoft Point codes on the 360 but I wasnt able to do that this past August. Instead, I had to chat with Xbox support for 1.5 hours for them to resolve my issue. Seriously. Though Xbox support was able to verify that my codes were still valid, I let them know I couldnt redeem it. They asked me where I got my codes and for proof of purchase. Eventually, they were able to manually credit my account with the cash value of the points after deactivating each code I sent them. This credit was a promotional credit though so it’d expire one year from now. Not ideal but at least I was able to use it to preorder a Series S just in time!

I dont think the Xbox 360 is supposed to recognize Game Pass codes as that’s an entirely foreign product to it. As for redeeming Xbox Live Gold on the 360, if it doesnt work then I think maybe Microsoft shut down code redemptions on the 360 in general.

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Es würde ja ok wenn das am Telefon ginge,tut es nicht der Support kann nicht helfen.

Finde das auch sehr enttäuschend von Microsoft das es so ohne Info ablief. Still und Heimlich.

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Hi all,

as i have the same problem i found that threat.

Found a bunch of MS Point 2100 and 4200 Points, which SHOULD be worth around 300 Euros. As i looked over the original packaged Cards i could not find any clue that these codes could get invalid.

So i tried it on my XB1, no chance. After some internet research i tried it on my 360 - still the same [mod removed] . Points invalid...

I tried 3 Times the live chat function, 1 Time an phone call to resolve the Problem but the answers match to the ambassadors speaking here - rewards points blablaaaaa. Most of them did not really understand what i mean...

Hell yeah, i know MS Points are very old but in Austrian Terms they are still like money after they should not be allowed to expire. As one before mentioned there is no clue anywhere that they would expire, except MS shut down the System for that whole marketplace.

The last call was with an "higher Support" Level which told me to upload a picture of my packaging, which i did. After that (and another 4 days of waiting) they told me that they would need to see the original invoice of the codes. Tried to tell them that i bought them somewhere around 2011 or 2012 and that i see no chance of finding that invoice(s) as we are not forced to keep an invoice more then 6 years in Austria. Also Mediamarkt , Gamestop and Cosmos, where i bought some laughed at me as i ask them to look up for my invoice as they were also not forced to keep them longer than 6 Years.

So now i am stuck in the middle of nowhere with some useless points and no MS Support is willing to help me out :-(

Or try to give any suggestion how to resolve it..

Not very userfriendly i must say

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Hello,

I redeemed a Point Card in March 2020 and Worked.

and now doesn't work.... i have 2 cards.......

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I still have two 2800 point cards as well... Funny my xbox live gold card from 2010 works (used on my xbox one Jan 9th 2021 no less) but my Microsoft point are now dead. There's $80 down the drain. Thanks Microsoft.

Glad I went PS 5 for my next gen gaming.

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Hi, I went through few cases and hours of communication with support which went to nothing. Or worst than nothing, some stupid guy decided that I´m trying to "stole" money from MS and blocked my acount. After month I could access all bought games and console again. Now I have dozens of useless codes. MS wasted me about $3500 with this step. So if you have one or two codes, be lucky a dont care :)

Funny is, that this codes is still available on market: 

https://www.amazon.co.uk/Xbox-LIVE-2100-Microsoft-Points/dp/B00421AJMW

https://www.eshopeiffel.cz/xbox-360-live-points-card-2100/d150219.htm

https://www.cdkeys.com/xbox-live/gift-cards-points/xbox-live-4200-microsoft-points-xbox-360

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