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A little problem with your diatribe: Bluetooth works flawlessly on my copy of Windows 10.

I just had to learn how to use it.

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I hope you enjoyed the wasted time calling the manufacturers and the time spent on the configuration which was supposed to be a trivial task...

Just like on a mobile phone, after buying a high-end laptop you expect it to work out of the box. You try 4 different headphones and you have a terrible result in all cases. You try the same headphones with a mobile phone and then you try with other platforms. You realize that outside the Windows they work flawlessly and you come to the conclusion that it is yet another day with M$ solutions. 

And it's not a unique situation. Most of the people I have talked about it have the same experience.

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I had the exactly same problem once, but with WiFi, not Bluetooth. The service center technician stated that the wireless card was damaged. After replacing the card everything worked fine.

I challenged why the problem happened in Windows only because I couldn't reproduce it in Linux. The support guy told me that it depends on the firmware, which is loaded into the WiFi chip when the adapter is started. This firmware is developed by the device manufacturer, not the OS vendor. Maybe Linux was using a different firmware profile by default, which didn't cause the same errors.
The same is applicable to Bluetooth.

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I just walked 15 min halfway across campus to the library. Only to realize that I forgot my wired headphones. My Bluetooth headphones won't work. So here I am pissed off and swearing off windows. Literally created this account to complain. **** Windows BT.

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I recently upgraded my cpu and mobo, the mobo includes a new version of Bluetooth. windows, kindly as it is, reminded what Bluetooth devices I had connected. but you're mistaking if you think they still work! I couldn't just remove them with the **** windows setting program they try to force you trough your nose. every time I try to remove one it says "failed to remove". So I tried my dear old friend control panel and scrolled a long time through my device manager list and tried to delete all evidence of Bluetooth connected devices. sadly I still haven't found the drivers for my cadmouse and thus cannot use it...

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I have the same experience.

Cannot get my Sennheiser PXC 550 headset to work with high quality on Windows 10 w/o a cable.

Over BT on  W10 the sound quality is really bad.

Works flawlessly over BT to my Android 9 phone.

Would love to have decent tools to troubleshoot.

I believe the root cause is driver on Windows 10 but cannot tell for sure.

For business reasons I have not switched to use Linux my main platform for laptops. Not yet.

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Bluetooth hasn't worked properly on Windows for a long time. When I had Windows 7, I could connect bluetooth headphones with no issue. After upgrading to Windows 10, the connection is unreliable and drops, the audio stutters constantly and the whole experience is just frustrating to say the least! And it definitely is the OS because I tried installing Linux on the same hardware and bluetooth works perfectly! I also have a Windows 10 laptop, and again I can't use bluetooth headphones with it because if I move more than a few centimeters from the laptop the headphones disconnect.

Microsoft, why hasn't this been fixed? It's been years and years and years. It's truly pathetic. 

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Same here. My laptop loses my Bluetooth mouse and keyboard every few weeks. The toggle in settings has disappeared so I can’t switch it back on. Sometimes I can get it back by updating drivers and sometimes that doesn’t work so I have to reset the laptop and reinstall windows. Ridiculous. 

I only use windows for work because I have to. I’ve used Apple for 15 years and never had Bluetooth issues. Never dropped connections to mouse, trackpad or keyboard- or anything else for that matter. 

The fact Microsoft haven’t sorted it just reinforces my view that windows is rubbish.

One person said you have to learn how to use it.... it’s Bluetooth! for every other manufacturer it just works. Why should we have to find work arounds just to use a mouse!!!

I’m sick of it so I’m going to go back to the old wired options! Microsoft a modern company....lol

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Reply In reply to deleted message

I actually exchanged three pairs of headphones in the past 5 months because I thought that the issue was with the devices. Of course, I used the Microsoft bluetooth mouse with my Microsoft Surface Laptop, and a Microsoft bluetooth keyboard as well, and NEITHER of these work fluently!

My mouse keeps being reconnected, so that I end up having like 30 mice connected in my device list (all the same Microsoft mouse). My keyboard keeps hanging and has a slow response. My headphones keep having connection problems so that listening to music is just impossible to enjoy.

My phone has ZERO issues with my headphones...

How is this possible?

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Bluetooth works fine on my iPhone but I will be returning my Bluetooth device because I am forced to use Microsoft for my job.  I will buy an audio device that is wired because Microsoft quality assurance has absolutely failed here.

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