Xbox Music Error 0xc00d11cd (0x8000ffff)

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

 

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Last updated August 16, 2019 Views 35,791 Applies to:
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Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

I found this solution and it fixed the problems for me!

It may be due to your audio drivers not supporting the protected audio stream. If you’re like me and upgraded to Windows 8, you might find that there aren’t any newer sound card drivers available. Luckily, there’s an easy solution, assuming you’re comfortable with editing the registry:

  1. Open regedit and navigate toHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio.
  2. Change the DisableProtectedAudioDG value from 1 to 0 and reboot.

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Answer
Answer

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?


Rebooting surface seems to have resolved this.

14 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

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