Windows 10 version 1803 won't install on new Surface Pro

Getting failed attempt to upgrade new Surface Pro to Windows 10 version 1803

tries to install them I'm getting this message in a windows update popup:

"Couldn't install Windows 10

Microsoft: Your PC hardware is not supported on this version of Windows 10. Contact your PC manufacturer for more information"

and error code in the update version history:

"Feature update to Windows 10, version 1803"

"Last failed install attempt on 5/15/2018 - 0xc1900209"

this is a new Surface Pro from Microsoft, we have another tablet that upgraded with no problems. 

anyone know what this code means?


MS has halted the install of 1803 on Surface devices that have Intel SSD's.  See Link below....

Surface Pro and Intel SSD

15 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated September 13, 2020 Views 6,285 Applies to: