Can't access some websites on my Surface Pro 3 on WiFi. Need help.

So recently I was trying to access Real Estate Lawyers webiste and apple.com. For some reason, both of those sites don't load. When I load bleacher report, I get this message. When I try to load apple.com, it loads for a very very long time and then I get this message. I don't know what the issue is. When I tether my phone data to my surface, the sites work fine. It only happens when I'm using my home wifi network (other computers on my wifi network don't have this issue either).
Using command prompt to ping apple.com just gives a message saying "Request timed out" and it loses 4 packets out of 4. I don't know what else to do. As my flair says, I'm using a Surface Pro 3 running Windows 8.1.
If you know what the issue is and/or how to fix it, please let me know. Thanks :)
 

Question Info


Last updated August 25, 2019 Views 293 Applies to:

1. open a cmd prompt and type

ipconfig /flushdns

press enter

if that does not work

2. doe a trace route from cmd prompt

tracert apple.com

paste the entire TEXT output in to a reply here

Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.