Question

Q: No Panorama Option in Camera App? This thread is locked from future replies

There is no panorama option on my new Surface Pro 3 in the camera app.  I contacted support and they say its a supported feature on the Pro 3 so they had me reset the unit to factory which still didn't have the option.  They told me to return it for an exchange where I noticed that the demo unit at the store also doesn't have the panorama option.  Anyone able to take pianos with their Surface Pro 3?

Answer

A:

I found it, it was hard and took me an hour to find it, just install this update: https://www.microsoft.com/en-gb/download/confirmation.aspx?id=40310   and you will have the Panorama function. 

All you need is Microsoft Camera Codec Pack for Windows 8.1 for x64-based Systems (KB2859675)

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Answer

A:

Hi TCZ,

Thank you for following up with us. As a next step, we will suggest doing a refresh . Please remember to reinstalling all updates after a refresh. If the problem persists after a refresh, please reach out to our assisted support for further assistance.

Kind regards,

Clare

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Views: 2,092 Last updated: April 10, 2018 Applies to: