surface pro 3 download speed super slow

I just purchaed a surface pro 3 and tried to download file and i only get 14 kbps/sec so i checked the speedtest i was getting 50mb/s,so i used my laptop to download the same file from same source my laptop was downloading it at 2.4 mbps/sec.I dont have any other issue with like other ppl suggesting no wifi or slow wifi after wake up.but downloading files my laptop was way faster then surface pro 3

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On Tue, 29 Jul 2014 19:42:51 +0000, deepmallhi wrote:
 
  |I just purchaed a surface pro 3 and tried to download file and i only get 14
kbps/sec so i checked the speedtest i was getting 50mb/s,so i used my laptop to
download the same file from same source my laptop was downloading it at 2.4
mbps/sec.I dont have any other issue with like other ppl suggesting no wifi or
slow wifi after wake up.but downloading files my laptop was way faster then
surface pro 3
 
 there were lots of issues with wireless - some of which were resolved with
updates. can you please manually check for and install updates until ALL updates
are installed and none are shown as available and then report back,
 
 
 
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Barb
 
Windows Entertainment and Connected Home MVP
 
 
Barb's Connected World Blog Reader Windows 8 App -  
 
 
 
Please mark as answered if this answers your question
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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yes i did all the updates are installed.

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On Tue, 29 Jul 2014 20:39:38 +0000, deepmallhi wrote:
 
  |yes i did all the updates are installed.
 
 what brand and model router?
 
 
 
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Barb
 
Windows Entertainment and Connected Home MVP
 
 
Barb's Connected World Blog Reader Windows 8 App -  
 
 
 
Please mark as answered if this answers your question
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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Its netgear r7000 nighthawk

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On Tue, 29 Jul 2014 21:03:35 +0000, deepmallhi wrote:
 
  |Its netgear r7000 nighthawk
 
 that's what I use ;-)
 
 1. are you using the 5GHz SSID? what mode is it set to?
2. can you go to speedtest.net and run a test and post your upload/download
speeds?
 
 
 
__________________________________________________________________________________________________
Barb
 
Windows Entertainment and Connected Home MVP
 
 
Barb's Connected World Blog Reader Windows 8 App -  
 
 
 
Please mark as answered if this answers your question
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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Yes I am using 5ghz and when i do speedtest I get 50mbps/sec I just tried to download another file same thing havent crossed 14kpbs n used laptop again with same file I am over 1 mbps on laptop.

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On Tue, 29 Jul 2014 21:35:41 +0000, deepmallhi wrote:
 
  |Yes I am using 5ghz and when i do speedtest I get 50mbps/sec I just tried to
download another file same thing havent crossed 14kpbs n used laptop again with
same file I am over 1 mbps on laptop
 
 
 it's really hard to trouble shoot speed on your local home network. things like
file size, jumbo frames support on both ends, etc. etc.
 
can you download an actual file from the Internet somewhere and see what kind of
speed you get as compared with the 50 on speedtest.net?
 
 
 
__________________________________________________________________________________________________
Barb
 
Windows Entertainment and Connected Home MVP
 
 
Barb's Connected World Blog Reader Windows 8 App -  
 
 
 
Please mark as answered if this answers your question
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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Well thnx I am just going return the surface and stick with my laptop. $1300 product should be tested before it comes to market and should be problem free

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Well I got the surface exchanged new 1 works perfect no issues so far.

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But still I have noticed if you change ur power mode to high performance this is where you see the difference but fan runs more than usual.

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Last updated November 9, 2020 Views 4,555 Applies to: