Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem

My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.

When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.

It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue? 

 

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On Fri, 23 Jan 2015 23:46:25 +0000, SjGoetz wrote:
 
>>My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.
>>
>>
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>>When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.
>>
>>
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>>It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue
 
That's an interesting issue. Some questions:
 
1. brand and model of TV and where are you setting the resolution?
2. what bluetooth devices are connected to your Surface other than the Pen?
 
 
 
__________________________________________________________________________________________________
Barb
Windows Entertainment and Connected Home MVP
 
Please mark as answered if this answers your question
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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It's a Sony KDL-40EX700, I'm setting the resolution in the windows control panel...

The Bluetooth devices that I have paired and connected are the pen, the arc touch mouse surface edition and my xperia z3 compact phone.

After I turn off the Bluetooth and then connect to the display adapter I get the option to increase the resolution...

I can turn the Bluetooth back on right after I connect and everything seems to still work fine.

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On Sun, 25 Jan 2015 04:05:19 +0000, SjGoetz wrote:
 
>>After I turn off the Bluetooth and then connect to the display adapter I get the option to increase the resolution...
 
OK, here's what I don't understand - WHY are you trying to change the
resolution. The Miracast protocol should negotiate all of this. And note with
Miracast, you can only have one display resolution for both monitors.
 
The way it should work is that when you connect to the MWDA, the TV should
display at 1980 x 1020 and the Surface Pro 3 should also change to 1980 x 1020.
When you disconnect, the SP3 will go back to its native resolution.
 
Are you trying to say that when you do this automatically that the Sony will NOT
connect at 1980 x 1020?
 
Steps to connect with Miracast: Charms, Devices, Project - and then select your
MWDA. Don't do anything else. What happens?
 
 
 
 
 
__________________________________________________________________________________________________
Barb
Windows Entertainment and Connected Home MVP
 
Please mark as answered if this answers your question
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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If I just connect to the adapter in mirror mode it sets the resolution at 1366 x 768. I'm only trying to change it because it's not the right resolution.

I usually use the adapter to extend my display so the surface and TV run at different resolutions. 

Only when I turn bluetooth off before I connect it automatically sets the proper 1920 x 1080 resolution.



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Thanks for the help Barb but I figured out why I was having the problem...

Whenever I have my Sony Xperia Z3 Compact phone connected to my Surface Pro 3 with bluetooth the Microsoft Wireless Display Adapter would connect to my TV at 1366 x 768. When I un-pair my phone from my Surface Pro 3, everything works fine and my Surface connects to my TV at 1920 x 1080 resolution.

It's weird but I much rather un-pair my phone then have to turn Bluetooth on and off every time I want to use the wireless display adapter.

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This is happening to me as well.  However, I only have the Arc Touch Mouse for Surface and the Surface Pen connected via bluetooth.  If Bluetooth is on, I get the 1366x768 resolution.  If Bluetooth is off, I get 1920x1080.  If I turn off bluetooth, connect at the 1920x1080, and then enable bluetooth, it changes resolution back to 1366x768.  

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Je rencontre exactement le même problème.

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Je rencontre exactement le même problème.

Nicolas,

What exact BT devices are you using?

Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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Ruth - additional information:

- The issue appears to present itself as long as any bluetooth devices are connected (mouse, pen, etc).

- The issue happens when the SP3 is wireless or when docked (with wired LAN and power).

- The issue can be consistently reproduced.

- The SP3 is fully updated.

- The MWDA does full 1080P every single time with Android devices with no issues.

I will be home later today and will test using my home MWDA that is connected to a different brand TV - I highly expect the same results.

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I'm having the exact same issue. Connected to a Samsung 24" LCD monitor - 1080p. Everything else (WinPhone, Android, etc) that I pair with the Adapter works in 1080p. Surface Pro 3 works in 1080p ONLY when bluetooth is off.

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