I just bought a Pro model with the extended warranty, but would really like to know. I can't seem to find anything about it thus far. Because, eventually the battery will go bad, as do all batteries.
Apple has a policy where you ship them your old iPad with the bad battery, pay a flat fee, and they ship you back a refurbished iPad.
Does Microsoft do the same thing? I would imagine it would be a swap out for a refurbished model, because of the difficulty repairing the thing.
And then OMG, what happens if you have Office 2013 on your Surface? Will the replacement one have it installed and functioning under your old license key, or do you need to buy a whole new license to reinstall on the refurbished Surface?
Any help would be much appreciated! Thanks!