I have a surface laptop 3 15" and i have had it for a month. I took it all over asia and it was perfectly fine.
Then i went to school and i opened it up in my first class. MASSIVE HAIRLINE CRACK.
I have put no pressure on it at all and have treated my device like a baby.
i have used surfaces for years on end and this is the first issue i have had. Im very disappointed and am upset that Microsoft does not cover warranty.
this is my education device which i paid a lot of money for i would like to know what i can do because i will not pay for something that is not my fault.
Is anyone else having this issue?? What can i do? And i am also under warranty and paid for the extra warranty at the retailer.