Ask a new question

SURFACE BOOK 2 OEM DRIVERS prevents updates to Nvidia GTX 1060 & Intel UHD Graphics 620

has Microsoft addressed this issue?

https://forums.geforce.com/default/topic/1038669/surface-book-2-15-inch-cant-install-drivers-after-390-65/?offset=15

https://answers.microsoft.com/en-us/surface/forum/surfbook2-surfupdate/gpu-not-detected-in-surface-book-2/774e1993-4bd4-4e5b-a0b6-0b3197fedb42

https://answers.microsoft.com/en-us/surface/forum/surfbook2-surfdrivers/my-surface-book-is-prioritizing-the-intel-uhd620/4fd45eae-32e9-41ab-96eb-59e1aba1085d

Just bought a surface book 2 but its rendered useless for modeling and animation. GTX 1060 performs poorly but I'm suspecting its not performing at all.

Please help.

Answer
Answer

Hi,

We have published a set of drivers and system updates which improve system stability, including updates to the NVIDIA and Intel display drivers. This is now available in Windows Update. We recommend that you install the latest updates to keep your Surface performing its best. You can get updates now by checking Settings > Update & Security > Windows Update.

You can find the details of the latest update on our Surface Book 2 update history page.

You can also try running the Surface Diagnostic Toolkit to check for possible software issues.

Regards.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 3, 2022 Views 4,199 Applies to: