Failed USB and deleted Surface UsbHub wUpdate on Surface Book

After having USB issues, I deleted one of the Surface UsbHub wUpdates in an effort to fix the USB port...I have since realized that is was a mistake. How do I reinstall the Hub and get the USB back functioning. This is on a Surface Book with Win 10 v 1709 installed. KB4093112 was applied just before the USB failed. Thanks for any advice.

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Last updated November 9, 2019 Views 114 Applies to:

Replies (1) 

Ruz San

Moderator

Hi Pam,

The update may have affected your USB drivers. Have you checked for any errors in Device Manager before deleting the USB Hub update or driver? Also, kindly check your current Windows version and OS build. To find the requested information, right-click on Start and choose System. To collect more details and find the necessary troubleshooting for the problem, I suggest that you run the Surface Diagnostic Toolkit.

Let me know what it finds.

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