Surface Book failed firmware upgrade

My surface book keeps rebooting after a firmware upgrade, even if I try with power button and volume up nothing happens.

just the surface logo with progress bar, once 100% then rebooting.

cannot teach uefi page too.

thanks for helping


No luck,

  I've made the recovery disk but regardless which button I press I only get the Surface logo with the progress wheel, and infinite rebooting.

The USB drive with recovery never flashed once.

I guess it's dead, any chance to access the hard disk to recover data ?

Thanks in advance


Given that all possible solutions has been followed, we suggest that you send the Surface Book in for service. With regard to recovering personal data, you may request our team to have it recovered for you.

To proceed, go to this link.

Let us know how it goes.


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Question Info

Last updated May 17, 2018 Views 93 Applies to: