Surface Book not Sleeping Properly: gets hot and battery drains

I just got my I7/512GB/16GB dGPU Surface Book. I spent all day setting it up and all is well except it doesn't seem to actually sleep. After work I closed the lid, threw it in my bag and headed home. When I got home I took it back out and it was warm to the touch and the battery was about 15% less (25 minute car ride). Throughout the night I have tested variois settings but nothing seems to put it to sleep. On my Yoga 2 Pro I can shut the lid and it is good for a week easy. Could just be a setting I am  missing but my Surface 3 doesn't have this kind of problem either (different beast all together but still). Anyone else having issues like this?
 
Question Info

Last updated July 18, 2018 Views 27,184 Applies to:
Answer

Hi All,

We released an update on 2/17/2016 that addresses this issue.

We recommend that you install this update, and later, to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.

To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.

For more on how to make your battery last, please view our Surface battery and power articleShould you need any further assistance, please contact us.

Thanks,
Josh

24 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.