Surface Book 3 Screen Goes Black Randomly and Becomes normal in Seconds

Hi, I just returned it and got a new one. But I'm having the issue. Say I'm typing something or browsing the internet or may be the laptop is just sitting on the table. All of a sudden the screen would go black. But I can see some light on the screen so it is not off. Then after a couple seconds if I touch it or a key or sometimes it comes back to normal just by itself. Like nothing happened. I love the Surface Book and I don't want to get another laptop. If someone could help me I would really appreciate it. I still have about 25 days to return it.

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Question Info

Last updated April 19, 2021 Views 23,341 Applies to: