Surface Dock with 24" Apple Cinema display

I also have a 24" cinema display and the mini display works fine when plugged into my surface book, but it does not work when plugged into my surface dock.  Oddly I have a 27" cinema display (it has 3 cables out the back power, usb, and mini-display just like my 24") and that DOES work in my surface dock.

It seems like there is a difference between active display adapters and passive. Perhaps the 27" has active and the 24" is passive?

Microsoft do you have a compatibility list? I would not have purchased this surface dock had I known that my monitor would not work on it.

What's worse is that you can't plug the monitor into the surfacebook when the dock power is plugged in.  What??  I ended up buying this: https://www.amazon.com/Kanex-Extension-Display-24-Inch-27-Inch/dp/B0045I85FA and shaved one side of the connection.   It's inconvenient to have to plug 2 things into the laptop to dock it.

Also, I have a 27 thunderbolt display which doesn't work through the dock or directly plugged into the surfacebook.  For those that have apple displays who want to replace their MacBook with a surfacebook, the surface dock is pretty disappointing.  You would think this would have been a priority in the design.

Hi,

Let's get this resolved by following the steps on how to Troubleshoot Surface Dock and docking stations.

Let us know how it goes.

This still isn't working.  I'd really like to know if my monitors are supported.   They are 24" apple cinema, and 27" thunderbolt.

Windows should be compatible with your monitors, however, the Surface hardware itself is not.

Now, since you are using an active adapter which is the Surface Dock, the monitors could work since it's not included in the list of known monitors that does not work with the Surface Dock. We suggest that you follow the steps on this article.

If after following the steps and your monitors are still not working with your Surface, please contact our Surface Answer Desk team for further assistance.