Surface Pro 2 Type keyboard randomly decides to quit working properly

While I'm browsing the internet using Chrome (I know, I know), my Type keyboard decides to randomly quit working properly.  If I click on a link using the trackpad or screen, the browser tries to download the link file, versus going to the link.  This is quickly resolved by hitting the Alt key, but I'm getting a bit irritated.  Any thoughts?

Update:  While working on my Surface, the trackpad quit working.  The keyboard died, too, but it would light up.  I contacted service, and it's going in, but has anyone else had issues?
Hi Parson,

Thank you for describing what you are experiencing in detail.
Have you looked at the Surface Cover troubleshooting site and tried the steps presented?
Also, have you tried refreshing your device?
If not, refer to this site as it shows you how to refresh your device within Windows or from USB recovery media.
If all else fails, I would recommend contacting our support site to have your Touch Cover replaced.

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Question Info

Last updated May 18, 2018 Views 2,147 Applies to: