Bit Locker Recovery Key Requested at Boot Time
At the weekend our two Surface 2 devices got a firmware update installed. My Surface 2 updated and rebooted fine with no issues.
But my wife's Surface 2 (64GB model) asked for the Bitlocker Recovery key at boot after the update, and now every time it reboots. Although I have the key this is very poor end user experience.
Especially as I am trying to sell her the Surface 2 over an iPad.
Any assistance in this would be most welcome.
Microsoft released an update for this today, for Surface 2 devices, as reflected in KB article 2921482. Please check for Windows updates and install the latest updates.
Here's how to check for updates manually:
Step 1: Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
Step 2: Tap or click Change PC settings, tap or click Update and recovery, and then tap or click Windows Update.
Step 3: Tap or click Check now.
Step 4: If there are updates available, tap or click View details.
Step 5: Tap or click to select the ones you want to install, and then tap or click Install. You may need to restart Surface after the updates have been installed.