I have been using my Surface 2 for a week now and everything has been great except when I play Halo: Spartan Assault. The back gets pretty hot while playing (which I don't mind) but then my Surface automatically dims the screen to the lowest level. I have
to pause and wait for the Surface to cool down before playing again. This is unacceptable to me. Has anyone else had that problem? I'm worried it is a defective Surface 2 or worse, all units can overheat. I'm playing in a cool environment without the screen
turned up to full brightness too. Please help.
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Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities-- like gaming. In some scenarios this does not appear necessary. Our top priority is for customers to have the best
possible experience on their Surface device. We’re working on a tuning update that will remove this unnecessary dimming event. You can expect this update in an upcoming Windows Update package. In the meantime allow the Surface to cool down for a minute
or so in order to return the screen to previous brightness levels.
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