Wireless Mobile Mouse 1000 usb receiver lost

Hello,

I have lost the USB receiver of my Microsoft Wireless Mobile Mouse 1000. See picture below.

I cannot use the mouse without it. Is there any way to pair the mouse with another USB receiver?

Your help is greatly appreciated.

Thanks in advance.

 Image

Answer
Answer

Hi RichardDokter,

Thank you for reaching out Microsoft Community.  We're sorry to know that you lost the USB receiver for your Surface mouse.

Unfortunately, you cannot pair it to any USB receivers since the mouse and its USB receiver were matched and mated to one another and Microsoft don't have "Unifying Receivers" that will let you pair the Mouse to a different one. In addition, the USB receivers are programed to receive signals only to their partner devices. If you do have additional concerns about it, it would be best to reach out our Microsoft Support Supplemental Parts Department   for further assistance.

If this answers your question, please let our Community know by marking this post as an answer. Otherwise, don't hesitate to respond to this thread if there's anything else that needs to be addressed.

Kind Regards,

Crest_Z

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so there's no other way or option to use your microsoft wireless mouse if you loose the usb receiver, unlike logitech wireless mouse there;s other option for that case. i had that problem too, i also lost my usb receiver and the thing is there's nothing i can do so i bought another wireless mouse but this time the logitech wireless mouse just in case i accidental lost again the usb receiver i can merge or connect it to other usb receiver.

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Last updated April 26, 2025 Views 24,889 Applies to: