Why is my surface slim pen 2 not working

Hi anonymoius!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're having trouble with your Surface Slim Pen 2. There could be several reasons why it's not working. Here are some troubleshooting steps you can try:

1. Check the battery level of your pen. Make sure it's fully charged or replace the battery if necessary.

2. Make sure your pen is paired with your Surface device. Go to Settings > Devices > Bluetooth & other devices and make sure your pen is listed under "Other devices." If it's not, try pairing it again.

3. Restart your Surface device and try using the pen again.

4. If none of the above steps work, try resetting your pen. Press and hold the top button of your pen for 7 seconds until the LED light flashes white, then release the button. Wait for the LED light to turn off, then press the button again to turn on your pen.

Please let us know how it goes. We look forward to hearing from you.

Greetings,

RodelioP.

Hi anonymoius!

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com) as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,

RodelioP.