What external CD/DVD/Blu-ray player works with Surface Pro using Windows 10?

We have tried an external CD/DVD read write drive which worked for a while as plug&play, but when we tried a new external DVD/Blu-ray read write drive the Surface Pro 4 could not recognize it. Now neither external drive works .There seems to be no information for what hardware to use or what software to use; we would simply like to play our home media. Who has some answers? This technology was easy to find & purchase for the last few decades, but the information online about current Windows 10 / Surface doesn't help with troubleshooting. Is Surface considered a 'tablet'?
Answer
Answer

Surface does not have enough power over USB for many peripherals. You DO need to
try a POWERED USB hub with the new drive. This has resolved this issue for many
others.

Barb - Windows and Devices for IT MVP
*Please click Yes below if your problem is resolved. This may help others with the same issue.*

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Answer
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Also try uninstalling and reinstalling the USB controller drivers:

Uninstall and Reinstall all the USB Controllers
    1. Disconnect the USB CD/DVD drive from your Surface and remove any micro SD
card in the slot.
    2. Open Device Manager
<https://support.microsoft.com/help/4026149/windows-open-device-manager>.

    3. Expand *Universal Serial Bus Controllers*       .
    4. Right-click on every driver under the *Universal Serial Bus Controllers*
 listing, and then click *Uninstall*  to remove them one at a time.
    5. Restart the device so that Windows reinstalls the USB controller drivers
automatically.
    6. Plug the USB peripherals in again and check if that resolves the issue.

Barb - Windows and Devices for IT MVP
*Please click Yes below if your problem is resolved. This may help others with the same issue.*

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Last updated September 19, 2024 Views 3,574 Applies to: