Type Cover SP4 not working after Window Updates

Hi,

My Type Cover does not work !!

1. I try with other SP so, Type cover is working ( mean driver problem )

2. I try to restart, push +volume and power button 15 second already......... try many ways to reset BUT still not work.

3. Check Keyboard Driver only found HID Keyboard Device 

4. Already download and install SP4 Win10_10586_1702001_1 ( But still can not work )

Please help !!

Thanks

Ando

 

Question Info


Last updated May 17, 2018 Views 115 Applies to:

Hi,  

 

There might be some files that are corrupted or didn't complete the download, and sometimes the update is not installed properly. Since you've than those troubleshooting steps, we suggest you perform a roll back and reinstall the update. For the steps, please click this link. If you still experience the issue you can also execute Fix Windows Updates Issues in this link 

 

We appreciate you providing us the outcome.  


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don't jump through any hoops. there are hundreds of people reporting this and no
amount of hoop jumping or reimaging and starting fresh has fixed this for
others. if you use your favorite search engine and perform these two searches
 
surface pro 4 keyboard site:answers.microsoft.com
surface pro 4 typecover site:answers.microsoft.com
 
 
the extent of the problem will be very clear. Microsoft has not posted anything
in this forum acknowledging there is an issue.
 
 
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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Thanks, Barb

But it still does not work, after follow a million steps my SP4 still can not get Type Cover Driver. ( only have " HID Keyboard Device " )

The keyboard is work well with another SF so I think it is because can not get Type Cover driver. 

Anyway can help ? 

Really Thanks Again

Ando

Unlucky SF4 Experience

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>I don't have a fix and neither does Microsoft. And it may be months before they have one (if they ever do). If you are under warranty, get swapped out. If you are not under warranty, Microsoft will make you pay for an exchange. It's a rotten situation.
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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