The intel(R) wi-fi AX200 160MHz adapter is experiencing driver - or hardware related problems

Hello CliveHarvey,

Thanks for posting your concern here.

In this case, please uninstall the network adapter. Go to Device Manager > Network adapter > Right-click all the network adapter and select uninstall. Check the box saying delete the driver. Then, run  Surface Diagnostic Toolkit and check for Windows Update. 

Update drivers and firmware: Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface, choose (your Surface model) then click Download. Choose the .msi file that matches or nearest to your current OS Build and click Next. After downloading, run and install the .msi then Restart.

Also, see Fix Wi-Fi connection issues in Windows for more troubleshooting guide.

Hope this helps.

StevenK

Hello CliveHarvey,

Thanks for posting your concern here.

In this case, please uninstall the network adapter. Go to Device Manager > Network adapter > Right-click all the network adapter and select uninstall. Check the box saying delete the driver. Then, run  Surface Diagnostic Toolkit and check for Windows Update. 

Update drivers and firmware: Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface, choose (your Surface model) then click Download. Choose the .msi file that matches or nearest to your current OS Build and click Next. After downloading, run and install the .msi then Restart.

Also, see Fix Wi-Fi connection issues in Windows for more troubleshooting guide.

Hope this helps.

StevenK

My Intel(R) Wi-Fi 6 AX200 160MHz  

Says this =device can not start (code 10)

{Operation Failed}

The requested operation was unsuccessful 

What do i do when it says that do i have to take it somewhere or do i just look it up 

Same problem here. If we delete driver, how can we download anything from the internet. The network adapter is not working.

Do we need to download on pen drive and do this?

Im not sure i might just take it to a place and see 

Hey !! I managed to solve the problem by following step 2 of the video below.

The Intel WiFi 6 AX201 160 MHz Adapter Experiencing Driver or Hardware Related Problem on Surface - YouTube