Syncing music to the Surface Duo?

I connected the Duo to my PC and tried to copy my music to the Duo.  On my old phone I could copy the music to the phone by using windows explorer and just copy and paste to the phone.  On the duo I get an error message saying the device is no longer connected.  When I look at the Duo in windows explorer you can't see anything no folders at all.  My old phones folders showed up.  

I tried windows media player but the duo doesn't show up to sync to.  


Anyone know how to get music conveniently to the duo?

Answer
Answer

Was experiencing the same issue. Found the following setting. On the Surface Duoopen Settings, search for USB. Select USB Preferences, under "Use USB for" select File Transfer.

Windows now will be able to connect to Duo and allow file transfer via File Explorer.

Cheers!

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Question Info


Last updated February 15, 2023 Views 1,282 Applies to: