I have been using Surface Pro 4 for 2 and 1/2 years. So far it's OK until yesterday.
Suddenly some weird marks appeared on screen and stays on.
I search the web and found out that similar problems happened to others In "Microsoft Community" and below is the link,
I wanted to leave my feedback, but I can't because it says as below.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I called "Microsoft Korea customer service center", but the representative answered that I have to pay about $500 to replace with a refurbished one. I told her that I found the same case in other countries and had been offered a exchange without payment, but she said there's no such an option available in Korea.
Since I bought the first MS mouse in 1990's, I have been a fan of MS hardware product.
After I bought my Surface Pro 4, I recommend it to my brother and bought another one for my son, he is happy with his college class. In total, 3 pcs of surface pro 4.
Nevertheless, I am not welcomed as a good consumer of MS.
should I stay with this ugly screen, or I have to pay $500, while I only paid little over $600 for my son's one last year.