Surface Pro i7 - Display turns yellowish

Hello TimoFrey1,

Thank you for reaching out Surface Community. What happens if you change the screen brightness to 100%, are you still getting yellowish on the screen?

Looking forward for your response.

Regards,

KarenJune_F

hi karen,

yes, the same problem. i´ve got the feeling that the brightness adjustment has something to do with it.

when i scale the brightness above 50%, there is no change in lightness. i mean, there should be, right? 

on every 10% step i got a brighter picture but as i said, above 50% there is nothing. 

i noticed also that when i deinstall the display drivers, the brightness and colours are as they should be. but then i can´t control the brightness anymore... and after the next reboot, the drivers are installed again.

i reinstalled the firmware package and runned the surface diagnostic tool, no changes. 

any ideas? 

thanks & greets, 

timo

ahh my mistake. the brightness scale problem... the automatic brightness option was responsible for that.

but nontheless, the "yellowish" problem still exists. 

ahh my mistake. the brightness scale problem... the automatic brightness option was responsible for that.

but nontheless, the "yellowish" problem still exists. 

Hi TimoFrey1,

Thanks for your quick response, Timo. We do apologized however we can't view the link that you provided for the photo of your concern. If you don't mind, kindly attached the photo of your Surface Display on your next response so that we can check.

Looking forward for it.

Regards,

Edd

We do apologized however we can't view the link that you provided for the photo of your concern. If you don't mind, kindly attached the photo of your Surface Display on your next response so that we can check.

why not? there is a still shot and a video that I can view. there is no way to
upload videos to these forums.

Hi Edgar,

here you can see a screenshot and a short video 

https://photos.app.goo.gl/ZKSLaocUWhHLMGN78

Hey Edgar, 

did it work?

Anyone.., any ideas? 

Hey Edgar, 

did it work?

Anyone.., any ideas? 

Hi TimoFrey1,

Thanks for your response. I do apologized but we really can't view the link. Please try to use the tools "Insert Image"  when you compose a response.

Regards,

Edd

Hi Edgar,

here is the picture. 

is there a way to show you the video as well? 

greets,

timo

Edgar,
There is something wrong with your computer or your setup if you cannot view
both the video and the picture. Ask someone for help that has better computer
skills if you are unable to access the link that was posted.