Surface Pro 4 will only turn on when connected to charger

my Surface Pro 4 battery is 100% charged but tablet only turns on when connected to 110 charger?

Original title: my  surface pro 4

***Subject edited for clarity by the moderator.***

Answer
Answer

Hello Mike,

If your Surface still turns off when you unplug the charger, try these troubleshooting steps for Plugged in, charging (won't run on battery).

Let us know if this resolves your issue.

Regards.

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Question Info


Last updated September 20, 2024 Views 3,491 Applies to: