Surface Laptop 3 screen flickering

Hello Malek_741,

Thanks for reaching Microsoft Community. We're sorry to hear about this issue on your device. We'll do our best to help.

We may have to gather more information for us to better understand your concern.

• May I know what version of Windows your device has?

• Does your device have Intel or AMD processor?

• When did this issue start?

This case might be due to display driver issue, corrupted system files or possible hardware problem. In the meantime, please give these methods a try and observe if issue persists or not:

Force a shut down and restart your Surface

• Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button.

Run the Surface Diagnostic Toolkit

1. In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results.
   If it's not already installed, you can download it from the Microsoft Store.

2. Follow the on-screen instructions in the Surface Diagnostic Toolkit.

Update Windows. Ensure all pending updates are installed.

• Select Check for Windows updates. Or select Start > Settings > Windows Update.

Manually install drivers and firmware for Surface

• Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo.

• Go to Download driver and firmware for Surface, choose (your Surface model) then click Download.
  Choose the .msi file closest to your current OS Build and click Next.
  After downloading, run and install the .msi then Restart. 

Run the System File Checker in Windows

• In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.

• Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)

• After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.

• After you see a message that says, "Verification 100% complete," type exit.

I hope this helps. Feel free to respond on this thread to let us know how it goes.

Best regards,

StevenK

We have noticed that you haven’t replied to our last response. We would like to know if you still need assistance with your concern. If yes, kindly reply back so we can further assist you.

Hope to hear from you.

Hello Malek_741,

Thanks for reaching Microsoft Community. We're sorry to hear about this issue on your device. We'll do our best to help.

We may have to gather more information for us to better understand your concern.

• May I know what version of Windows your device has?

• Does your device have Intel or AMD processor?

• When did this issue start?

This case might be due to display driver issue, corrupted system files or possible hardware problem. In the meantime, please give these methods a try and observe if issue persists or not:

Force a shut down and restart your Surface

• Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button.

Run the Surface Diagnostic Toolkit

1. In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results.
   If it's not already installed, you can download it from the Microsoft Store.

2. Follow the on-screen instructions in the Surface Diagnostic Toolkit.

Update Windows. Ensure all pending updates are installed.

• Select Check for Windows updates. Or select Start > Settings > Windows Update.

Manually install drivers and firmware for Surface

• Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo.

• Go to Download driver and firmware for Surface, choose (your Surface model) then click Download.
  Choose the .msi file closest to your current OS Build and click Next.
  After downloading, run and install the .msi then Restart. 

Run the System File Checker in Windows

• In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.

• Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)

• After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.

• After you see a message that says, "Verification 100% complete," type exit.

I hope this helps. Feel free to respond on this thread to let us know how it goes.

Best regards,

StevenK

Hi. I have the same issue. I have followed every step as above, and the final scan said Resource protection did not find any integrity violations" but the screen still flickers, especially the home screen.