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Surface book severe screen flickering

I am using a Surface Book 256 GB with NVidia dGPU and 8 GB RAM. When enabled, the Intel(R) HD Graphics 520 display driver causes the screen to flicker with streaks of color. This only occurs when the aforementioned driver is active, and when the PC is running on battery (i.e. the problem does not occur when the PC is connected via the charger to a wall outlet). If the PC is connected to a wall outlet and the driver is enabled the problem does not occur. The same issue occurs when the display is detached from the keyboard and runs on battery. 

I am fairly certain that this is some kind of driver/software issue due to the nature of the problem. 

Any idea for a solution is greatly appreciated.

Thanks!

Below is an image of how the screen looks when the flickering occurs. Once again everything goes back to normal when the pc is either connected to power, or the Intel(R) HD Graphics 520 display driver is disabled.

Hello JonasAbdo,

Thank you for posting on Microsoft Community.

Kindly visit this link for more information on how to troubleshoot the Surface Book screen flickering.

Keep us posted for further assistance.

Kind regards.

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I tried all of the solutions following your link aside from completely resetting my surface book. Is there anything else I could try before going down the path of a full reset? This is clearly a driver/power setting issue, so I feel that there should be some way to solve this issue without a reset.

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Update: I performed a full reset of my surface book and am still experiencing the same issue. Please help.

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Hello JonaAbdo,

Thank you for your response.

We highly suggest you to contact our Assisted Support for further assistance.

Kind regards.  

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Last updated December 1, 2023 Views 619 Applies to: