My surface book performance base 16GB/1TB's battery is expanding and I can see bulging on both the tablet and keyboard dock. I opened up a case with Microsoft but haven't heard anything from them after 5 days.
Is it still safe to use my surface and what can I expect from Microsoft Support?
Update: I was told that Surface Book is not sold at region I'm at now (South East Asia) and I'm not eligible to get any support. That's pretty disappointing as I paid over 3,000 dollars for my device now and it will blow up anytime soon. I won't be travelling back to US anytime soon, is there any help I can get other than praying my surface book will soldier on?