Battery Consumption issue in surface pro 4

Hello,

I have surface pro 4 and facing one issue related to battery consumption.

In my surface pro 4 i found that even if i shutdown my laptop(fully charged) and when i switched it on again after 2 days battery got fully consumed.

Please help if anyone is having idea.

Regards,

Ashish

 

Question Info


Last updated November 21, 2019 Views 44 Applies to:
You also posted about a system time issue and an update problem. Others have
reported severe battery drain when shutdown overnight. Given the multiple issues
you have, I'd try a complete wipe and reimage from a downloadable recovery image
after fully charging your SP4 (and leave it plugged in while you do this) and if
that fails to resolve these issues, you would need to contact support for an out
of warranty exchange.
  -     
(with a different Windows computer if yours is not working properly) 
and download a recovery image for your Surface. You will need a 16GB USB stick
formatted FAT32 (use a Windows computer). Use FULL format and not quick format
and give the volume a name like surfboot.. Best to use a new previously unused
USB stick for this. There are full instructions and a video at
but below are quick instructions.
Unzip/extract the recovery zip to the formatted USB stick and then-
 
To reset your Surface from a USB recovery drive:
Step 1:    Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2:     Insert the USB recovery drive into the USB port on your Surface.
Step 3:    Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4:     When the Surface logo appears, release the volume button.
Step 5:    When prompted, select the language and keyboard layout you want.
Step 6:     Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7:     Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8:    Select Yes, repartition the drives, and on the next page, select Next.
Step 9:     Choose Just remove my files.
Step 10:    Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).
 
Barb
My Blog - http://digitalmediaphile.com/
MVP-Windows and Devices for IT
Windows Insider MVP

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