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White Screen after entering account name

After installimng newest version of Skype (Windows 7) after entering account name (doesn't matter if it's skype name or MS account) the Skype window is blank like this.

 When I try to login with my Facebook account it says "Please turn on cookie files in your browser". 

What should I do and how can I fix this?

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What exactly is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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Version: 11.0.9600.17959

Update versions: 11.0.22 (KB3078071)

Product ID: 00150-20000-00003-AA459

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Make now the test showing if your Internet Explorer (IE11) can execute JavaScript.

 

Open in your Internet Explorer (IE11) this page and watch the response:

 

http://javatester.org/javascript.html

 

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Done..

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This shows that JavaScript is not enabled in your Internet Explorer, and this is the reason why login to Skype fails.

Is your Windows 32-bit or 64-bit?

                                                                                                                                  

http://support.microsoft.com/kb/827218

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It's 32-bit

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Try this:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\System32>

 

If this is not the case, then in the Command Prompt type:  cd c:\windows\system32 and press Enter.

 

Type this and then press Enter:

 

regsvr32  jscript.dll

 

Next type this and press Enter:

 

regsvr32  jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer (IE11) can execute JavaScript.

 

Open in your Internet Explorer (IE11) this page and watch the response:

 

http://javatester.org/javascript.html

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Hello Ruwin, I got the same issue with alexkachkowskiy, but after entering the second script on the command prompt, I got this error.  What should I do?

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What version of Windows are you on (XP, Vista, Windows 7, Windows 8, Windows 10)? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

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Hello sir, I realized that my IE was outdated. all good now. Thank You. :)

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Last updated January 30, 2021 Views 6,990 Applies to: