Cannot sign into Skype, Sign in unsuccessful

Since last night I've not able to access Skype from my from phone.

I click on the app, then I'm taken to a page with my profile name, picture and email address with a blue button marked "sign in".

On hitting "sign in" it then brings up a window saying "Sign in Unsuccessful" and says "You cannot be signed in at this time. Please check your network settings and try again".

My network setting however are fine, and unchanged since I've been unable to access it.

My Phone is a Nokia Lumia 530. Operating on Windows Phone 8.1 Update

Would appreciate any help on this

Richard

Skype is no longer available on Windows Phone 8.1 devices.

https://support.skype.com/en/faq/FA34763/which-skype-enabled-devices-or-platforms-are-no-longer-supported

In order to be able to use Skype on a Windows Phone device, this phone must be updated to Windows 10 with at least Anniversary update.

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Thanks for replying Ruwim.B!

Yeah. Thought as much when I had to use Windows 10 as the tag for the question.

As you can probably tell I don't keep up much with the upgrades haha

Just realised that my phone also is not available for update to Windows 10 either, so new phone time

Thanks again

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Why then is it still in the store?

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I just updated to windows 10 following your recommendation, but unfortunately the same problem still exists!! I am trying with setting my microsoft account again, in case it helps..... If someone else has any ideas, please advise.......

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My problem is solved. It wasn't an account or password problem, it just wouldnt sign in to any skype  account, not just my account. So, I uninstalled and reinstalled skype app but it also needed windows update 10.0.14393.1066 for my lumia 535. It now works just fine.

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What about Nokia Lumia 1020 :( 

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i also asking to skype dump sh it community => why it still on the windows 8.1 store  , just for the 10 uwp design they have removed it from the windows 8.1 .

Honestly saying in windows 10 skype everything as same windows 8 or 8.1 or older, just for design changed ,they have removed old os .Nothing especial added in windows 10 skype but they acting like they have big change done in windows 10 uwp.

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Skype is no longer available on Windows Phone 8.1 devices.

https://support.skype.com/en/faq/FA34763/which-skype-enabled-devices-or-platforms-are-no-longer-supported

In order to be able to use Skype on a Windows Phone device, this phone must be updated to Windows 10 with at least Anniversary update.

 This is just unbelievable when the microsoft brand does not support its own software, Microsoft just keeps on disappointing.

NEVER going to buy  any products from this brand.... Hello Linux!

How to legally steal from thousands of people, just promise the most amazing phone ever and do nothing of the sorts retire from mobile industry 3 year later and just leave the customers who's hard earned money you already have in your sockets, hanging....

You should be ashamed!!!utterly ridiculous.

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Hi, all

We appreciate all of your feedback but Skype is no longer supported in this platform as communicated on the support article provided by Ruwim.B.

As long as your Windows Phone can be updated to Anniversary update, Skype will be available for download from the Microsoft Store.

Please visit this link for more information on how you can update your Windows Phone: Update your Windows Phone

Regards,

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i also asking to skype dump sh it community => why it still on the windows 8.1 store  , just for the 10 uwp design they have removed it from the windows 8.1 .

Honestly saying in windows 10 skype everything as same windows 8 or 8.1 or older, just for design changed ,they have removed old os .Nothing especial added in windows 10 skype but they acting like they have big change done in windows 10 uwp.

I noticed there are many apps in the store that don`t work anymore or cannot be downloaded! Just remained there like in an abandoned show-window! Why they don`t care when people paid a lot of money to buy their products?!? And what a misery support is! And why they are running last period to throw away their customers still remained with them using their OS?!? As I knew, these phones still must be supported, they are not even 5 years old!!!

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Last updated January 30, 2021 Views 5,169 Applies to: