How to merge skype with Microsoft account?

Hello!

Long time ago I've created a Skype account and successfully used it. After Microsoft released Windows 10 there was need to create Microsoft account, so I did it. The account was created with skype. So I've got two Skype accounts, 1) with Micrsosoft account 2) Without Microsoft Account. So the dilemma is - I need everything but Skype on first one (All my contacts aren't there) and I need my Skype on the second one (All my contacts are there). I can't figure out how to merge them. FAQ (https://support.skype.com/en/faq/FA12230/how-do-i-link-my-microsoft-office-account-with-my-skype-account) doesn't work out for me. It activates minutes on the first useless skype account.

Is there a way to merge both?

Hello ВалентинаТерещенко,

You can merge a Skype account you used to log into Skype via a Skype Name to a Microsoft account created using an email address.

To do this, just follow below steps:

  1. Login using your Skype Name on the Microsoft website.
  2. You will see a message saying that "Your Skype account is now a Microsoft account". Once you see the message, please click Next.
  3. Enter the email you want to merge the Skype account with, and click Next.
  4. Follow the steps.

IMPORTANT: Linking of two Skype accounts aside from the above stated scenario is not possible.

Please do not hesitate to post back if the above information did not resolve the concern.

Susan_S.
Skype Community Moderator

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Susan!

Thanks for fast reply!

Unfortunately I don't get message saying that "Your Skype account is now a Microsoft account" (Step 2). Instead I've got common "My account" skype page without any messages. So I can't see the way further..

38 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

My apology for this inconvenience.

Follow below steps to merge your Skype account to a Microsoft account.

  • Go to https://account.live.com.
  • Enter your Skype name and password when prompted and then select Sign in.
  • If your Skype account is not updated already, you will be notified to update your account. Select Next to continue.
  • You will be asked to add an email to your account, and verify that email. (Use your Microsoft account's email address.)
  • Congrats, your Skype account is now a Microsoft account.

Let us know the results.

Susan_S.
Skype Community Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

You will be asked to add an email to your account, and verify that email. (Use your Microsoft account's email address.)

On this step system told that the e-mail has skype already and asked to create a new one. So I did. Now I've got two different microsoft accounts with two different skype accounts :) 

33 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Валентина Терещенко,

Since the accounts have their own Microsoft account linked to them, your best option now is to delete the account without your contacts in it. Therefore, you will only have one Skype account moving forward.

To delete the account, you may follow the steps on this FAQ: How do I close my Skype account?

If you have further questions, please do not hesitate to reply to this post.
Thank you!
 
 
Julie_S1
Skype Community Moderator

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 17, 2024 Views 37,318 Applies to: