Why is my Outlook address list hooked up with my husband's Skype account?

My husband has a new Dell laptop and in setting it up we added his Skype account to it. He has never used his Skype account, but I want to teach him how to do that.

When we opened Skype on the new Dell today, a long list of "contacts" appeared, but they are my contacts -- from my Outlook mail account -- and not my husband's contacts. (I have my own Skype account and use it often, but it does not contain all of those contacts connected with my email account.)

There are hundreds of names on my so-called Outlook "contacts" list. It's impossible for my husband to understand how to use Skype unless I simplify the procedure. We want to start with half a dozen contacts at most.

How can I make my Outlook list disappear from my husband's Skype account? I guess they are "suggested" contacts for him, but the list is daunting, and he doesn't know more than a few persons on that list. I don't understand why my contacts were put in his account and am very upset about this.)

Please help.

Hello andiamo14,

To further assist you, please provide the exact Skype version that you're using.

You may refer to the following links and steps to identify what is the Skype version that you're using:

Take a screenshot of the contacts that appears on your husband's account. You can mask the personal information.

Looking forward to your reply.

Karen_E

Skype Community Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The Skype version we installed on my husband's Dell laptop is 12.1803.279.0.

Thanks for any suggestions you might propose.

Carol_M (andiamo 14)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for the response.

Can you confirm if your husband uses your email address to sign in or did he use his username and password?

For privacy and security purposes, please do not specify the log in details.

Looking forward to your reply.

Karen_E

Skype Community Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Dear Karen,

When we downloaded Skype, his name appeared (was shown) as the user. I don't remember our having signed in at all. I certainly didn't sign him in with my email address, and he never would have thought to do that.

This is a brand new computer with very little data on it.

Roger had begun using his email account in Outlook. His account, not mine. And this is why I'm so perplexed about my address list being offered to him as his possible Skype contacts.

Even though he obviously has a Skype account, neither of us has a record of the password.

Thank you,

Carol (andiamo 14) 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for the response.

To isolate the issue, please follow the steps below:

  • Click the profile icon > scroll down and click sign out.
  • Then ask your husband to sign back in using his account.

Let me know if he still can see your contacts in his profile.

Karen_E

Skype Community Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

We signed him out but couldn't get back in because we don't know his password. So we set up a new account for him, and there's still that list of my email contacts as suggested contacts for him on Skype. I guess it's because I'm a user, too, on the new laptop.

I suppose we'll just have to put up with the situation and try to work around it.

Thanks for trying to help us.

Carol

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for the response.

Please be informed that the suggested contacts was released in the new Skype for Windows desktop, Mac and Linux and Skype for mobile devices only. This provides an easier way to add contacts.

Now to further check on this, please take a screenshot of the Skype page where the suggested contacts appear on your husband's profile.

Looking forward to your reply.

Karen_E

Skype Community Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated January 30, 2021 Views 226 Applies to: