Cannot add contacts to Skype

In Skype for Windows 10, I had no problem finding a new contact, but I cannot find any icon, button, etc. called "Add to Contacts" as described in the help pages.  Has the process changed?  How do add a new contact to my contacts list?  Thanks for your help.
 

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Last updated March 29, 2020 Views 1,113 Applies to:

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Same problem 

How do I find and add contacts in Skype?

  1. Go to Contacts.

  2. Select the add contact icon or click directly in the search text box and type the name, Skype name or email of the person you want to add. Click  Search Skype.

  3. Select your friend from the search results and click Add to Contacts.

  4. Type a quick note to introduce yourself and then click Send.

Problem is once friend is selected and the page of the contact appears from the search results there is no "Add to Contacts" option.

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Hello everyone!

To add a contact on the New Skype application:

 

  1. In the Chats screen, tap Search Skype.
  2. Type the name, Skype name or email of the person you want to chat with.
  3. Select your friend from the search results and you'll be taken to a conversation window.
  4. Type a message to your contact and tap the Send   button. Sending an instant message to a contact will automatically sends a contact request. They'll be able to receive the contact request on their Recent tab and will have the option to Accept or Decline the contact request.

Let us know if you have any further questions or clarifications.

Thank you!

Jannine_P
Skype Forum Moderator

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It would be incredibly helpful for us Windows 10 users if this was conveyed in the "How do I add contacts" section. Currently it claims there is an "add contacts" button which we all know there is not. 

When I tried to look in to contacting support, of course it just goes in circles saying to go to these forums. 

I've spent way too much time trying to figure this out. Please update your FAQs for Windows 10 users.

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For your reference, please refer to our FAQ article:

How do I manage my contacts in Skype for Windows 10?

We will take note of your suggestions or feedback and will send to our developer team for Skype's system and features improvement.

Thank you!

Jannine_P
Skype Forum Moderator

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Im getting error that Skype cant load catalogue.

No info on the subject.

I always have tons of hassle and frustration those two times a year i need to use this application.

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Im getting error that Skype cant load catalogue.

No info on the subject.

I always have tons of hassle and frustration those two times a year i need to use this application.

Hi,

 

Just to confirm, are you having issues searching a contact/user on Skype directory?

 

 

I look forward to your response.

Noevir_L

Skype Community Moderator

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So I followed this procedure and my contact received the "I'd like to add you as a contact" message, however there was no accept or decline option?

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I am fed up with the whole program and am going to install something I can use.  Hugh

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Hi,

thanks for providing the answer to such a basic question that shouldn't have even been asked in the first place.

Would you also please be so kind to tell us who the heck is the PM in charge of messing up the 20-years long Skype UX? We'd be very grateful to have a direct contact.

Thank you.

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Hi All,

To check on this, please provide the following information:

  • What is your Skype version? You may open this link on how to check the version of your Skype application. 
  • What device you are using and its operating system?
  

I look forward to your reply.

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