Skype 8.9.0.1 shows blank screen after login

My system detail :

hizibiz@hizbang:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description:    Debian GNU/Linux testing (buster)
Release:        testing
Codename:       buster
hizibiz@hizbang:~$

Skype installation details :

hizibiz@hizbang:~$ dpkg -s skypeforlinux
Package: skypeforlinux
Status: install ok installed
Priority: extra
Section: non-free/net
Installed-Size: 210668
Maintainer: Skype Technologies S.A. <*** Email address is removed for privacy ***>
Architecture: amd64
Version: 8.9.0.1
Depends: gconf-service, libasound2 (>= 1.0.16), libatk1.0-0 (>= 1.12.4), libc6 (>= 2.17), libcairo2 (>= 1.2.4), libcups2 (>= 1.4.0), libexpat1 (>= 2.0.1), libfreetype6 (>= 2.4.2), libgcc1 (>= 1:4.1.1), libgconf-2-4 (>= 3.2.5), libgdk-pixbuf2.0-0 (>= 2.22.0), libglib2.0-0 (>= 2.31.8), libgtk2.0-0 (>= 2.24.0), libnspr4 (>= 2:4.9-2~), libnss3 (>= 2:3.13.4-2~), libpango-1.0-0 (>= 1.14.0), libpangocairo-1.0-0 (>= 1.14.0), libsecret-1-0 (>= 0.7), libv4l-0 (>= 0.5.0), libx11-6 (>= 2:1.4.99.1), libx11-xcb1, libxcb1 (>= 1.6), libxcomposite1 (>= 1:0.3-1), libxcursor1 (>> 1.1.2), libxdamage1 (>= 1:1.1), libxext6, libxfixes3, libxi6 (>= 2:1.2.99.4), libxrandr2 (>= 2:1.2.99.3), libxrender1, libxss1, libxtst6, apt-transport-https, libfontconfig1 (>= 2.11.0), libdbus-1-3 (>= 1.6.18), libstdc++6 (>= 4.8.1)
Description: Skype keeps the world talking, for free.
 Skype keeps you together. Call, message and share with others.
  * It's free to download and join.
  * Call, instant message and send photos and documents to anyone else on Skype.
  * Easily text message anywhere in the world.
  * Get your friends together on a group call.
 And that's just the start...
Homepage: https://www.skype.com

Here is the blank screen :

Downgrading to 5 is not working now too . Here is the screen :

Hi, 

For troubleshooting steps, completely uninstall and reinstall the Skype application.

If the issue still persists, kindly let us know. 

Marites P

Skype Community Moderator

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Привет,

Для действия по устранению неполадок, полностью удалить и переустановить приложение Skype.

Если проблема сохраняется, пожалуйста, дайте нам знать.

Здравствуйте!
При переустановке пакета даже с удалением кэша, приложение все равно не работает.

Алексей Сидоров. 

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Hi,

As you have noticed I have tried doing that couple of times and did a downgrade once as well. Still it does not work.  Today after login some screen appeared transiently and vanished in less than 5 secs.  I could see this in my log :

------

Nov  5 19:06:13 hizbang kernel: [12994.109166] traps: skypeforlinux[8120] trap invalid opcode ip:7f947d278d41 sp:7f94708b3e70 error:0 in slimcore.node[7f947b7c1000+218f000]

------

I'm on kernel :

hizibiz@hizbang:~$ uname -r
4.13.0-1-amd64

please check .

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Hi there got th same issue on ubuntu's new version. I've tried unistall reinstall several times it doesnt work

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Installed new release today which solved the blank screen problem :

------------------

hizibiz@hizbang:~$ dpkg -s skypeforlinux
Package: skypeforlinux
Status: install ok installed
Priority: extra
Section: non-free/net
Installed-Size: 212449
Maintainer: Skype Technologies S.A. <*** Email address is removed for privacy ***>
Architecture: amd64
Version: 8.10.0.4

----------------

thanks support!

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Since we’ve already provided the troubleshooting steps needed for your issue, for further investigation and real time assistance, I highly suggest for you to contact our chat support team. Kindly check your email for the details. Check it here: Inbox

 

Please let us know if you have any questions or other concerns.

Marites P

Skype Community Moderator

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Last updated January 30, 2021 Views 8 Applies to: