My Skype Dual Phone / ATA is not receiving calls, why?

For 4-5 days I have been unable to receive calls to my Skype phone number.  I make phone calls. but not receive.  I use Skype through the Free Talk - Talk1200.  It also doesn't work with the Skype dual phone.

Question Info

Last updated September 25, 2019 Views 11,848 Applies to:

Hi all,

As part of an announcement made in 2013, Skype has shut down SkypeKit, which was a collection of software and APIs that allowed Internet-connected devices or applications, including Dualphone, to offer Skype voice and video calls.

We have now officially decommissioned SkypeKit as these tools do not deliver a consistent Skype user experience or support cross-platform application development.

For those who are experiencing the impact of the retirement of Dualphone now, this is due to an extra push to move Skype from a peer-to-peer service to a cloud based infrastructure. We can confirm that due to this migration, older phones are no longer supported, further information can be found on our device support page. To view a full list of devices that are supported on Skype after this migration to the cloud, please visit our  Support Page

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